With today’s technology moving at lightspeed combined with machine learning (ML) and artificial intelligence (AI), online companies to consumer endpoints are seeing a rise in virtual agents without any human contact at all. A virtual IT department provides faster service to callers or online browsers and more value to business. According to online data, virtual […]
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When IoT (Internet of Things) affects every aspect of mainstream technologies that propel networks, the way people search for things online, and how complex algorithms deliver the browser to the source of the information they are searching for, those with websites offering services and products need to watch the latest IoT technologies as they emerge
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For any small business owner running a company in today’s demanding marketplace comes with many hidden dangers and threats online. Therefore, cybersecurity services are essentially combined with managed phone technical support. According to the number of data breaches online, about 60% of businesses get attacked by hackers. Contrary to what most business owners may think,
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A virtual IT director is sometimes referred to as a virtual IT manager. IT managers and directors virtually do the same thing. With most SMBs finding digital interaction a necessary part of business, the roles played by IT managers have become even more important. As a result, there are more businesses trying to hire IT
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Simple cybersecurity tips for business owners and managing today’s IT technology can be a daunting task if you don’t know what you are doing? Managing your old technology may require buying additional software, security, and hardware but it also needs someone to manage it. These responsibilities can quickly weigh you down. This is why many
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If the Covid-19 pandemic taught us anything it would be how to shelter in place but it also set the stage for remote workforces worldwide. From major corporations to office workers, the outbreak affected almost every job out there. Almost overnight, more than half of the global workforce was forced into remote jobs from home.
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The development of digital technologies has been on an upward trend over the past few years. Solutions that make networking secure, reliable, and prompt are being looked for day and night. Such solutions are at the center of SD-WAN technology. Traditionally, communication traffic was shared through a Wide Area Network (WAN). This type of communication
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The digital age has revolutionized how businesses are done. Thanks to the age of fast-paced digital technology, business processes have become easier, cheaper, and more efficient. On the downside of this; however, is the question of cyber security. Business owners grapple with the question of cybercrime on a daily basis. It is increasingly becoming difficult
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Phishing attacks have become rampant in modern-day cyberspace. The attacks are mainly targeted towards individuals working in a certain organization or customers of the institution. When a phishing attack is launched, the main aim is to extract critical information that is used by the attacker to defraud the institution or its customers. Phishing attacks are
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Managed Service Providers (MSPs) and Managed Security Services Providers (MSSPs) are often considered the same by many but they are different. When hiring IT service providers, brands should be able to differentiate between MSPs and MSSPs. The key difference between MSP and MSSP is the word security. With MSP, all you get is IT services
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