Flat-rate, fully managed IT support for Phoenix-area businesses. 24/7 monitoring, unlimited helpdesk, proactive cybersecurity — everything included, no surprise bills.
Per user / month · All-inclusive
No hidden costs, no upsells, no surprises. Our managed IT plans bundle everything your business needs into one flat monthly rate.
No per-ticket fees. Your team calls, emails, or chats — we answer fast. Average response under 15 minutes for critical issues.
We monitor every server, workstation, firewall, and switch around the clock. Alerts and auto-remediation before failures affect your team.
Enterprise-grade antivirus and threat detection on every device. Real-time response to malware, ransomware, and suspicious activity.
Scheduled, tested patch deployment for Windows, macOS, and third-party software. Zero-day vulnerabilities addressed immediately.
Full administration of your Microsoft 365, Azure, or Google Workspace environment. License optimization, security hardening, and user onboarding.
Advanced email threat protection blocking phishing, business email compromise, and malicious attachments before they reach your inbox.
All plans include free onboarding, no setup fees, and a dedicated account manager. Pricing is per user per month.
We're not a national call center. We're a local Phoenix MSP with real engineers who know your business — and who answer the phone when you call.
We pick up within 15 minutes for critical issues. No ticket queue purgatory, no offshore call centers.
Headquartered in Mesa. We dispatch to your office across the Phoenix metro for hands-on support.
One monthly number covers everything. We never nickel-and-dime for extra tickets, emergency calls, or after-hours help.
We find and fix problems before they cost you downtime or data. 97% of issues we resolve are ones you never even knew existed.
| Feature | Techtopia | Break-Fix |
|---|---|---|
| Flat monthly cost | ✓ | ✗ |
| Proactive monitoring | ✓ | ✗ |
| 15-min response SLA | ✓ | ✗ |
| Cybersecurity included | ✓ | Add-on |
| Local Phoenix engineers | ✓ | Maybe |
| After-hours support | ✓ | ✗ |
| No surprise bills | ✓ | ✗ |
We make switching to managed IT effortless. Most clients are fully onboarded within one week with zero downtime.
We assess your current environment, identify risks, and map your infrastructure — at no cost to you.
We build a flat-rate plan tailored to your team size, software stack, and compliance needs.
Our engineers deploy monitoring agents, security tools, and documentation — all handled by us, zero downtime.
Your team gets unlimited helpdesk access and we proactively manage everything behind the scenes.
We understand the compliance requirements, workflows, and technology needs of Phoenix's most active business sectors.
HIPAA-compliant IT, EHR support, secure communication
Secure file management, client confidentiality, 99.9% uptime
SOC 2, PCI-DSS readiness, encrypted storage & comms
Job-site connectivity, device management, field collaboration
CRM integrations, secure transactions, remote team support
Scalable infrastructure, DevOps support, rapid onboarding
We guarantee network and critical infrastructure uptime. If we miss it, you get a credit. Simple.
Critical issue? A real engineer — not a bot — responds within 15 minutes. It's in your contract.
Your monthly bill never changes unless your headcount does. Zero overage charges, ever.
No long-term lock-in. If we're not the right fit, cancel with 30 days notice. No penalties.
Get a free, no-pressure IT audit from a local Phoenix engineer. We'll find the gaps, show you the risks, and give you a clear plan — whether you hire us or not.